NEW YORK and NOIDA, India, May 29, 2025—HCLTech, a leading global technology company, has been recognized as a Customers’ Choice in the 2025 Gartner® Peer Insights™ Voice of the Customer report for Managed Network Services (MNS), Worldwide.
HCLTech received the highest customer rating (4.7 out of 5) and the highest number of reviews (45) among all service providers recognized in the report. Over the 18 months ending January 31, 2025, 92% of the customers expressed their willingness to recommend HCLTech in their reviews.
“A resilient network is the digital backbone of every successful enterprise,” said Jagadeshwar Gattu, President of Digital Foundation Services at HCLTech. “By adopting AI and GenAI, we are driving next-gen automation and transformations for our customers to enhance a seamless total experience. We feel this recognition underscores our efforts to deliver business-aligned solutions with agility and confidence.”
As stated by Gartner, “The ‘Voice of the Customer’ is a document that synthesizes Gartner® Peer Insights™ reviews into insights for buyers of technology and services. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner® expert research and can play a key role in the buying process. Peers are verified reviewers of a technology product or service, who not only rate the offering, but also provide valuable to consider before making a purchase decision.”