Post Falls, ID — May 2025 — Safeguard, a leader in connected safety solutions for workers exposed to electrical hazards, unveiled a powerful new suite of Com Pro features designed to address the urgent need for smarter, faster and more resilient communication tools in high-risk environments. The new release will deliver real-time location visibility, enhanced emergency alert reliability and smarter hardware access to teams operating in high-risk environments. In industries where every second counts and safety risks are constant, increased reliability can mean the difference between life and death.
Real-Time Location Visibility: Total Team Awareness Anytime, Anywhere
When field teams are spread across remote job sites, knowing where every worker is at all times is critical for safety and ability. Now available for all s with a Com Pro device with Emergency Response Solution (ERS) service, Real-Time Location Visibility provides continuous, live map overview of workers in the field. s and dispatchers can quickly identify individual locations across teams or organizations — improving coordination, oversight and situational awareness in seconds. Teammates can also call or message one another directly from the map, streamlining coordination without switching
apps.
“From rural substations to dense urban grids, our customers face different challenges — but the need for visibility, speed and reliability is universal,” said Tim Ledford, CEO at Safeguard. “This release is built to meet that global demand.”
Com Emergency Queuing: Resilient Alerts Even When Connectivity Fails
In emergencies, a delayed alert can cost lives. In environments with unreliable network coverage, Com Emergency Queuing ensures that SOS alerts are never lost. If an alert fails to be sent, the system automatically queues it and retries transmission. s receive an on-screen message confirming the alert is retrying, eliminating confusion during highstress moments.
“Every call for help needs to be heard, regardless of signal strength, and Emergency Queuing is a major leap forward in reliability,” added Ledford.
Hardware Identification at a Glance: Clarity for Mixed-Device Teams
As organizations scale deployments across growing teams, device confusion can hinder rapid response. With Com deployments expanding across large, multi-unit teams, the new Hardware Identification feature simplifies device management. s can now view each unit’s specific device type (e.g., Com Pro) and frequency (e.g., 50Hz, 60Hz) instantly within the app.
These new features reflect Safeguard’s ongoing commitment to protecting workers through smarter, more connected safety solutions. The updates are available now to all Com Pro s through the latest software release.
