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The Role of LLMs in Elevating Customer Experience Standards: Here Are the Top Platforms Leading the Way 73714y

Mansi Praharaj Comments Off on The Role of LLMs in Elevating Customer Experience Standards: Here Are the Top Platforms Leading the Way

Indian startups are venturing into creating extensive language models (LLMs) to enhance generative AI in Indian languages. Language models (LLMs) and generative AI promise to revolutionize customer experiences in diverse industries. By enhancing systems, […]

Business

To Boost the Customer Experience, Automakers Must Enhance Collaboration with Dealers, Accenture Report Finds 5y412t

Praveen Comments Off on To Boost the Customer Experience, Automakers Must Enhance Collaboration with Dealers, Accenture Report Finds

NEW YORK–Automakers must strengthen their relationships with their dealers to improve customer experiences, boost sales and increase consumer loyalty, according to a new report from Accenture (NYSE: ACN). “The customer experience was designed by auto […]

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OpenText survey highlights that Customer Experience is King. Digital experience plays critical role for customers post-pandemic 6f2b34

Praveen Comments Off on OpenText survey highlights that Customer Experience is King. Digital experience plays critical role for customers post-pandemic

New research from OpenText reveals the extent to which the pandemic has changed customers’ expectations of brands, and the increasingly important role of a streamlined digital experience post-COVID. The new data – from a survey […]

Business

Zendesk Research Reveals: Customer Experience is a priority for 83% of managers in India 6z5m4s

Praveen Comments Off on Zendesk Research Reveals: Customer Experience is a priority for 83% of managers in India

The pandemic taught companies of all sizes that customer responsiveness is critical not only for business success but first and foremost for survival. In the past year, organizations had to shift towards new business models […]

Business

Divisions Between IT and Business Could Impact Customer Experience, Says Pega India Research x406q

Neel Achary Comments Off on Divisions Between IT and Business Could Impact Customer Experience, Says Pega India Research

Hyderabad: Organizations must tear down the walls between IT and the business and make more customer-centric investments if they are to improve customer experience (CX), according to new research from Pegasystems Inc. (NASDAQ: PEGA), the software company […]