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Business

Genesys Launches Executive Briefing Centre in India to Boost AI Customer Experience Innovation 622n47

Bhumika Lenka Comments Off on Genesys Launches Executive Briefing Centre in India to Boost AI Customer Experience Innovation

Chennai, April 24, 2025 – Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today unveiled its state-of-the-art Executive Briefing Centre (EBC) in Chennai, underscoring its ongoing expansion and commitment to India. The newly established […]

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Business

Genesys Named a Leader by the IDC MarketScape for General Purpose Conversational AI Software 1h4i1d

Sujata Comments Off on Genesys Named a Leader by the IDC MarketScape for General Purpose Conversational AI Software

Bengaluru, December 08, 2023 —Genesys®, a global cloud leader in AI-powered experience orchestration, was named a Leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment. The global market intelligence firm recognized the […]

Technology

Genesys Launches Genesys DX, the Next Chapter in Customer Engagement 3a2r2t

Neel Achary Comments Off on Genesys Launches Genesys DX, the Next Chapter in Customer Engagement

BENGALURU, June 24, 2021 — Genesys®, a global cloud leader in customer experience orchestration, announced Genesys DX, the company’s new standalone digital customer engagement offering. Genesys DX leverages the company’s CX expertise and Genesys AI, […]

Business

Genesys Announces Rapid Response Offer for COVID-19 in India 5dy6b

Neel Achary Comments Off on Genesys Announces Rapid Response Offer for COVID-19 in India

The Global Program aims to address the rising demand for Citizen Services and Remote Workforce due to the Pandemic Provides civic agencies and enterprises with 90-days free usage of Genesys Cloud for mission critical […]

Business

Genesys Launches New Cloud Capabilities in India to Offer Data Sovereignty for Local Businesses 1n5m53

Neel Achary Comments Off on Genesys Launches New Cloud Capabilities in India to Offer Data Sovereignty for Local Businesses

BENGALURU — April 6, 2021 — Genesys®, a global leader in cloud customer experience and centre solutions, is launching new capabilities for Genesys Cloud™ in India by enabling businesses to keep their interactions and […]